Project's requirements and expectations become more and more substantial. Budgets are more limited than ever as customers' needs are wider and constantly evolving. Backed by more than 15 years' experience, Synchrotech offers its services to support its clients' projects management and be an interface with the implementation team, internal or external.
Synchrotech acts as Business Support to accompany its customers in the parameters definition, to support them throughout the project life cycle and to ensure a smooth drive. The role of Business Support is to coordinate the efforts of the different stakeholders of the project, to ensure success on time and to defend the return on investment (ROI).
Drawing on the main methodological standards, Synchrotech offers its own method of project management adapted to the needs of flexibility and dialogue of its clientele in Switzerland.
It is organized either in a "waterfall" approach, splitting the project into separate phases from analysis to deployment including project review, inspired by Prince2 or HERMES standards, either organized in cycles of 1 to 4 weeks inspired by the SCRUM methodology to keep a steady pace scalability.
Deliverables from each phase are thus clearly defined. The phases are completed by a validation "Gate" to ensure project success and reduce risk.
Synchrotech handles entire projects by implementing high quality solutions. We cover the full scope of projects from the implementation till the services maintenance and long term support : analysis, design, functional and technical specifications, development, training, documentation and user guides, tests and deployment.
As part of the project and the needs of clients (new employee, reorganization, strengthening competence, etc.) Synchrotech offers standard courses, customized training and individual coaching on real use cases. The autonomy of users is always the goal, Synchrotech also provides first class senior trainers able to train clients both on technical and business aspects. In addition, training materials and custom start guides can also be written.