ARDENTIS comprises 17 dental clinics across French-speaking Switzerland, located in the cantons of Vaud, Geneva, Neuchâtel, Fribourg and Valais, along with a dental laboratory company operating three branches and an administrative services company.
A Modern Data Analytics Platform as a Central Hub
The modern Data Analytics platform is designed as a true central hub for managing, ensuring the quality of, and exchanging data across the group. It serves as a convergence point, integrating and harmonising data from multiple applications to support core business processes (HR management, financial controlling, customer service, etc.), thus providing a consolidated and reliable view of the organisation’s activities. The clinic group now benefits from a robust data infrastructure powering intuitive and powerful BI tools. Success Stories
Duplicate Detection and Creation of a Unique Patient Profile
The solution includes automated procedures for identifying and handling duplicate patient records within the Data Lake. Matching algorithms (based on name, date of birth, phone number, etc.) combined with predefined rules are used to create a single unified profile while consolidating the historical data. This approach ensures optimal data quality and delivers a 360° patient view — essential for reliable analysis and strategic decision-making.
Clear Visualisation
The implemented Power BI reports provide clear and interactive visualisations of key data used to steer the group’s performance. They enable detailed analysis of revenue, invoicing, and outstanding payments, making it easier to track financial performance.
Ambition
The clinic group aims to build a flexible and scalable data-driven organisation, capable of quickly adapting to its continued growth — in particular, by supporting the efficient integration of new clinics. Success Stories
Challenge
The main challenge lies in effectively connecting business applications (typically via API), addressing limitations and data quality issues from a legacy solution, and introducing real-time capabilities where needed. The goal is to establish a comprehensive Data Analytics platform across the enterprise, supported by a rich portfolio of BI reports.
Solution
The Azure ecosystem — combining a Data Lake, Synapse, ADF and Power BI — provides a solid foundation and opens the door to future AI adoption.
Working with Synchrotech for the past four years has been a real source of comfort. Their consultants are skilled, reliable, and have developed a deep understanding of the complexity of our information system. They’ve integrated our Data Analytics tools with great professionalism. The solutions they deliver are always clear, stable, and well designed. Synchrotech is a trusted partner from French-speaking Switzerland — and a pleasure to work with. In the end, our only frustration is not being able to benefit from their expertise on even more projects.
Yves Corthésy
Co CEO & CFO, Ardentis Cliniques Dentaires, Ardentis Dental Clinics
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